Group
highlights

We aim to protect the environment while providing outstanding service to customers.

Financial highlights

EBITDA statutory

£513m
2016/17: £475m (+7.9%)

EPS statutory

48.0p
2016/17: 39.8p (+20.6%)

Capital investment

£398m
2016/17: £385m (+3.5%)

Dividend

38.59p
2016/17: 35.96p (+7.3%)

Operational highlights

Total low-carbon
energy generation(1)

1,560GWh
2016/17: 1,549GWh (+0.7%)

Bathing water compliance
(‘sufficient quality’ or higher)

97.9%
2016: 98.6% (-0.7pts)

Total waste material inputs
(tonnes)

7.0m
2016/17: 7.6m (-7.9%)

Average ERF
availability(2)

92%
2016/17: >90%

Drinking water quality
South West Water

99.96%
2016: 99.96% (unchanged)

Drinking water quality
Bournemouth Water

99.98%
2016: 99.98% (unchanged)
(1) Gigawatt hours, being an amount of energy equivalent to delivering 1 billion watts of power for a period of one hour.
(2) Weighted by capacity, excludes Bolton, includes JVs at 100%.

Chairman and
CEO statements

Pennon’s record demonstrates that the Board is behaving in a responsible way to our customers, our workforce, our suppliers and our shareholders.

Sir John Parker Chairman

Customer needs and priorities will continue to be the cornerstone of our operations.

Chris Loughlin Chief Executive Officer