Our
operations

Pennon provides services in waste management, water and wastewater, and water retail through our three businesses Viridor, South West Water and Pennon Water Services.

  1. Waste management
  2. Water and wastewater
  3. Water retail services
Viridor case study
viridor

We remain at the forefront of the UK resource sector, transforming waste into energy, high quality recyclates and raw materials.

Key facts

Waste management map
8

energy recovery facilities in operation, three in commissioning and one more in construction

400,000

potential homes powered by energy produced by our portfolio

150

local authority and major corporate clients

32,000

customers across the UK

300+

recycling, energy recovery and waste management facilities

600

waste collection vehicles securing materials for our network of assets

7.0

million tonnes of waste materials input

1.4

million tonnes of recyclate traded

Phil Piddington profile picture

Viridor has delivered a strong financial and operational performance, led by increased availability across the ERF portfolio. We continue to work closely with our customers to deliver quality service and value for money. We are navigating challenges in recycling markets and are well positioned to deliver improved results as markets stabilise.

Phil Piddington Managing Director, Viridor
Link to water and wastewater

Water and wastewater

We are focused on providing services in the most efficient and sustainable way possible. Innovation, new technologies and the pioneering of an holistic approach underpins our commitment to delivering service improvement and long-term value.

Discover more
An image
South West Water


Bournmouth Water

We are focused on providing services in the most efficient and sustainable way possible. Innovation, new technologies and the pioneering of an holistic approach underpins our commitment to delivering service improvement and long-term value.

Key facts

Water and wastewater map
1.7

million total population served

0.8

million customers

21

raw water reservoirs

15,401

km of drinking water mains network

651

wastewater treatment works with 63 ultraviolet (UV) treatment facilities

29

drinking water treatment works with 3 UV treatment facilities

17,439

km wastewater mains network

144

bathing waters and 24 shellfish waters(1)

(1) Assessments were carried out at 143 of these during the year
Stephen Bird profile picture

We continued to deliver strong performance in 2017/18, providing high-quality drinking water, beating our leakage targets, driving improvements in our environmental standards and delivering improvements in customer service. We are confident in our preparations for the 2019 Price Review (PR19).

Stephen Bird Managing Director, South West Water
Link to water retail services

Water retail services

Pennon Water Services provides water retail and consultancy services across Great Britain to more than 160,000 business customer accounts.

Discover more
Water retail services

Pennon Water Services provides water retail and consultancy services across Great Britain to more than 160,000 business customer accounts.

Key facts

5.3

of the UK's business customer accounts serviced

160,000

business customer accounts nationwide

Viridor truck

Waste management

We remain at the forefront of the UK resource sector, transforming waste into energy, high quality recyclates and raw materials.

Discover more